Terms and Conditions

Thank you for visiting Paiacopenhagen.dk. This webshop is owned and operated by North Star Ecommerce CVR DK40963766, trading as Paia Copenhagen.

We have prepared the below information to ensure that your experience on our website is enjoyable. Please review the below information and terms of use that govern our site. Please note that when you visit our website, this constitutes your agreement to be bound by these terms. Should you have any questions concerning any of our policies, please do email us info@paiacopenhagen.com

How to shop at Paiacopenhagen.dk:

  1. Browse our selection, and choose the items you want to purchase. Click ‘Add to basket’ to add it to your online shopping cart.
  2. Find the basket icon in the top right corner, and click ‘Checkout’. From here, you will be led through our checkout system to successfully complete your purchase.

Checkout

  1. Fill in your personal details, and pick your preferred shipping method.
  2. Agree to our general shopping conditions by checking off the box that says ‘Terms & Conditions’
  3. Click ‘Proceed to Purchase’ to activate the payment window.
  4. Fill in your payment information. Please check that all you information is correct, before you complete your purchase.

After your purchase is complete, you will immediately receive an order confirmation. Once your order has been shipped, you will receive a separate e-mail with your invoice and tracking number.

Please be aware that once you have placed your order and received the e-mail with your invoice and shipping information, it is unfortunately not possible for us to make changes to your order. It has automatically been sent to our warehouse.

Payment methods

We accept the following credit cards: Dankort, eDankort, MasterCard, Maestro, VISA, VISA Electron, JCB and American Express.

The amount will not be drawn from your card before the merchandise leaves our stock.

Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. All information provided by you is gathered securely through the SSL (SecureSockets Layer). SSL is a protocol that encrypts your information, and ensures full security while the information is transmitted via the internet. Unauthorized persons will not be able to read your account number or other informations provided during the transaction.

If you are a customer whose credit/debit card is not denominated in Danish Kroner or Euros, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Online store terms 

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.